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 Office of the Ombudsman for
Mental Health and Developmental Disabilities 		State Seal of Minnesota (multi-color and circular). Go to the State website, www.state.mn.us
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New Regional Map Effective July 2010

What is an Ombudsman?

An Ombudsman is an official who is designated to assist you to overcome the delay, injustice or impersonal delivery of services.

What does this Ombudsman do? 

The Office of Ombudsman for Mental Health and Developmental Disabilities is charged under Minnesota Statutes 245.91 – 245.97 with promoting the highest attainable standards of treatment, competency, efficiency and justice for persons receiving services for mental illness, developmental disabilities, chemical dependency and emotional disturbance in children.

This Office performs duties in the following three areas: 

Client Services

This Office assists with the following:

  • concerns or complaints about services,
  • questions about rights,
  • grievances,
  • access to appropriate services,
  • ideas for making services better; and
  • general questions or the need for information concerning services for persons with mental disabilities.

See how we can assist and take action in our Client Services Section.

Medical Review - Death and Serious Injury Reporting

An agency, facility, or program is required to report to the Ombudsman Office the death or serious injury of a client within 24 hours of the incident. You may call or fax: (651) 757-1800, 1-800-657-3506 or FAX: (651) 296-1021. Get to know more about the MRS from the Medical Review Subcommittee section.

Civil Commitment Training and Resource Center (CCTRC)

The Center's focus will be to assist consumers and their families, however, the Center can assist anyone who wants information regarding the Civil Commitment and Treatment Act and related law. You may call (651) 757-1800,  1-800-657-3506, or TTY/VOICE - MN Relay Service 711. Get to know more about the CCTRC from the Civil Commitment Training and Resource Center section.

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State of Minnesota
Office of the Ombudsman for Mental Health and Developmental Disabilities
121 7th Place E. Ste 420, St. Paul, MN 55101-2117
Voice:  651-757-1800 or 1-800-657-3506
Fax:  651-296-1021    TTY/voice - Minnesota Relay Service 711
E-mail:   ombudsman.mhdd@state.mn.us